I wasn't sure what to expect of this but when it arrived, we were in shock. Absolutely stunning. The lighted keychain was also a good touch. Fast processing and shipping, highly recommended.
P
Paul Quarles
Amazing and beautiful
My boss lost 2 of his dogs in a week. I bought 2 of these, one for each dog, as as rememberance, He and his wife loved them and the looked just like the pictures I uploaded
D
Destine
Was a very good gift
It was the most beautiful gift I’ve ever gotten my sister for her birthday and the price is good for what you get. The glass itself was clear and absolutely stunning!!!
M
Matthew Z
Incredible quality
Thank you so much for such an amazing piece. I never write reviews, but really felt compelled due to the incredible quality. Thank you
s
susan schinner
Perfect
This is the perfect gift for someone who doesn’t have a lot of room. It’s like a night light, so your best friend can guide you threw the night
For standard shipping, we process orders in 1-3 business days, with delivery taking an additional 5-7 business days. We also offer a Premium Insured Shipping option, which ensures your order is processed within 48 hours and delivered in just 3-5 business days. Plus, if your item is damaged during transit, we will replace it, no questions asked. Once your order is shipped, you'll receive tracking details to follow its progress!
If you need to make changes to your order, please contact our customer service team as soon as possible. We can assist with adjustments if your order has not yet been processed. We process orders in 1-3 days, leaving some time to make changes. You can contact us at info@thecrystalmemories.com
Once your order ships, you'll receive an email with your order tracking information. We do have a processing/handling time before shipping while we edit the backgrounds out of your image, convert it to 3D and personally engrave it. If for some reason you still haven't received your tracking link, please contact us at info@thecrystalmemories.com
Due to the personalised nature of our products, we do not offer returns. However, we want you to be completely satisfied with your purchase. So, if your crystal arrives damaged or if there is an issue with the design, we will be happy to provide a refund or send a free replacement. Please contact us within 14 days of receipt to resolve any issues at info@thecrystalmemories.com
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